Our Team

Michelle Grout, Interim Executive Director

Michelle was born and raised in Springfield and is a local graduate of Cathedral High School and Springfield Technical Community College. Prior to starting at the BID, Michelle worked as a Real Estate Agent for 15 years here in Western Massachusetts.

Samantha Savoie, Marketing & Creative Services Manager


Charlene McCarthy, Visitors Center Manager


Contact the team here.

Thank you also to our incredible Clean & Safe Team.

To learn more click here.